Why is my Verizon Wireless service not working?
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Verizon Wireless:
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In the last three months, how would you rate Verizon Wireless?
2.43 out of 5 62,772 ratings
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Problems in the last 24 hours
The graph below depicts the number of Verizon Wireless reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Verizon Wireless. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Verizon Wireless compensate me for the outage?
The recent Verizon Wireless outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Verizon Wireless if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Verizon Wireless has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Verizon Wireless users through our website.
Phone (55%)
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Internet (25%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (2%)
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Live Outage Map
The most recent Verizon Wireless outage reports came from the following cities:Orange Park, Harrisonville, Springfield, Baldwin, Weatherford, Phoenix, Coeur d'Alene, Camden, Annapolis Junction, Holyoke, Washington, D.C., Short Hills, Ponchatoula, Huntington and Tucson.
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| City | Problem Type | Report Time |
|---|---|---|
 Orange Park | Wi-fi | |
| Harrisonville | Phone | |
| Springfield | Phone | |
| Baldwin | Phone | |
| Weatherford | Total Blackout | |
| Phoenix | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
- W. Kelly Oja (@wkellyo) reported
If I were a @Verizon customer, I would change providers simply based on these Kate Whomever ads. #Irritating
- toni 🧙🏻♂️ (@tonidadude) reported
i love paying close to $300 a month to verizon and MY **** NOT WORKING ANYWHERE
- Joe (@mobowhunting96) reported
@Techlife32 I’ve been tracking every site in my county. T-Mobiles have been a longer slow but sure deployment. Verizon cband installs have come in quick shorter bursts. Verizon has made progress here but it’s not even half of the number of n41 sites yet. I’m in the county west of STL.
- jarrett topping (@JarrettTopping) reported
@Techlife32 Let’s wait and see how Verizon does, when it is loaded with customers. I’m thinking between three and 500 down
- The Guy On The Couch🎶🎧🎶 (@TheGuyOnTheCou8) reported
@Beauxns Italian Verizon doesn't **** around.
- tara (@taraandrugger) reported
On top of having to return my entire purchase that day the service reps on the phone suggested I change carriers. Over 4 hours of trying to resolve this issue and they refuse to help saying there is no way to fix it. #verizon #verizonsucks #honorthesale
- Harrison Bergeron (@pbrazor50) reported
@adadjoker @KateHydeNY Holy crap. I quit watching SNL decades ago so I've never seen this. Vomit-inducing. And that's the idiot who is currently doing those horrible Verizon commercials.
- jaggedlittlethrill (@shampagnemami) reported
@Verizon your commercials make me want to switch service more than your trash service does
- Megan Whetham (@megwheth) reported
@MalaikaJabali I honestly lost friends because I had cingular and not Verizon. That free texts with the same network promo stung. Hard.
- A New Hope (@A_New_Hope77) reported
I hate to say this. I really wanted this to work. I switched from @Verizon to @TMobile but since September have had chronic issues with the T-Mobile 5G network being unresponsive on an iPhone 13 Pro (with a full 4 bars of signal strength). What is wrong with the 5G data network?
- C.Phillips (@CLPofAmerica) reported
As soon as I find a cellular company that can provide adequate service in the neighborhood of Baywood Knolls San Mateo CA I will go door-to-door, to solicit their service. Verizon, at this point, it’s a disappointment to me. I’ve only been told, that AT&T and T-Mobile failed.
- Jude ⚜WhoDat⚜️ Trahan (@wooknponub) reported
@freshsqueezed16 You're still there? I switched to Verizon. Much better service for half the cost
- Zelloween (@Zellzoi) reported
@chubbyahjussi @Foxy__Starlight @Mintmobile AT&T is garbage, but why is Verizon bad? in fact, Verizon was (and still is) one of the best carriers in the US. they also have good service and more perks
- 🚩The Boy 🚩 (@_DerrickPayne_) reported
“ lemme call out of work for tomorrow before Verizon turn off my service “LLLLLLLLLMFAO
- Michael Coyle (@dmichaelcoyle) reported fromSt. Petersburg, Florida
Alright, I’m gonna say it. 5G sucks. @att @verizon @tmobile
- .... (@Skiptopher) reported
@VerizonSupport Service impacted. All of the above. Zip code 22193
- berriewine (@berriewine) reported
Oh hey, so I had to switch out my sim card for the new phone and my Verizon service is worse ahead of 3 g going away… yay. Also i got 3 months of free apple tv what should i watch?
- ⚕️Reckless Pantalones⚕️ (@MaraHT14) reported
Welcome to #Verizon. In order to reset your password and pin here is a link that requires you to know the password and pin you have forgotten in order to reset your password and pin. Please sign in to your account using your password and pin so that we may assist you further.
- Peter (@pete12785) reported
@VerizonSupport Will be switching providers ASAP and I encourage others to do so as well. Fios is out and I asked to be set up with a hot spot so that I can work. Was told I would be charged for the service.
- Jenna (@just__Jenna) reported
I'm so over Verizon and their ****** service
- UncutGambitGems (@UncutGambitGems) reported
@PSchrags This feels like the equivalent of being a loyal customer with Verizon or AT&T for a decade and being offered a roll of quarters for the payphone while asking for a rate reduction
- Ioniq_LA_Girl 😷🤐 (@IoniqLa) reported
@lulu70691529452 I did, I looked all over my phone n file that has anything to do withATV, but can't find the damn thing. either take it to Samsung or Verizon for them to find it or do reset, which scares me to do of losing pics n files. I can see it but when I take screenshot it doesn't show.
- Allen Liao 廖晉德 (@jintokuchinte) reported
I think the Apple & Starlink collab is going to be ******* fabulous. No more Telstra, no more AT&T, no more Verizon.No more telco companies who are ******* terrible at customer service.
- Joey Doughnuts (@JoeyDoughnuts_) reported
@elonmusk The internet is free? Oh ****. What am I paying Comcast and Verizon for?
- Daniel Townsend (@itmedlt) reported
@ELLedo1307 Yeah. I’m in Va. beach, Va. We have a couple options, cox and Verizon are the main ones. Yeah you can get a new customer deal but it always goes up after a year. And I didn’t want to switch to Hulu simply cuz Disney owns it.
- Zach Bauer (@Oblivion_ZB) reported
Yo @TMobile your service sucks. Your home internet sucks. @Verizon here I come
- swampdweller (@swampdweller6) reported
@VerizonSupport @Verizon how can you only have customer care until 8pm. We ported our phone in to you and it doesn’t work and there is no one to help. Can’t get calls or texts and have sick relatives who cannot contact me! When we call it says emergency tech support then hangs up
- A New Hope (@A_New_Hope77) reported
I hate to say this. I really wanted this to work. I switched from @Verizon to @TMobile but since September have had chronic issues with the T-Mobile 5G network being in responsive on an iPhone 13 Pro (with a full 4 bars of signal strength). What is wrong with the 5G data network?
- Ralph (@L_I_Sound) reported
Worst commercial on TV? Kate McKinnon trying too hard to be quirky by walking on heels like she **** her ill-fitting pants. Cringy and annoying. #Verizon
- tara (@taraandrugger) reported
@VerizonSupport I just want the phone I ordered and my trade in honored. It sucks that I had to return the entire order or be charged the additional as well
