Customer Reviews
4.5 out of 115 reviews
- 81% recommend this product
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Showing 1-30 of 115 reviews
Dec 11, 2020
Just beautiful and has exceeded my expectations....
Just beautiful and has exceeded my expectations.
by
- Verified Purchase
Dec 1, 2020
Fabulous Industrial Farmhouse Style Faucet
This faucet is for home use. It has the power and flexibility we need. Easily switches between spray options. I love that the docking arm is magnetic and holds the faucet in place. Form meets function to perfection. The faucet is more powerful than a traditional faucet, but that is one of the reasons to choose a semi-professional kitchen sink faucet; as a result, you may experience some spraying of water onto the counter. It is completely manageable.
by
- Verified Purchase
Customer review from kohler.com
Nov 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
- Verified Purchase
Nov 13, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
- Verified Purchase
Oct 31, 2020
One glaring design flaw
I like everything about this faucet, however I'm 6'2" tall..... However, if you are shorter than that, you may run into the same issue my wife and kids run into. The faucet will not pull down out of the arm/magnet holder, you have to pull it out first. You may think this is no issue, but my wife and kids do this every time and the plastic magnet cover comes off (and eventually breaks). I had to order other covers, and they are backordered which shows this is a universal issue. The faucet head should be redesigned so that pulling it straight down of the holder is possible. For a top of the line faucet such as this, it should not have any issues like this. Otherwise, it's great.
by
Customer review from kohler.com
Oct 24, 2020
Great kitchen sink sprayer.
The spay settings are great for different uses. Color matches countertop perfectly.
by
- Verified Purchase
- Recommended
Customer review from kohler.com
Aug 2, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
- Verified Purchase
Jul 31, 2020
Love all the features of this faucet. The ONLY thing...
Love all the features of this faucet. The ONLY thing that was annoying was a plastic piece kept falling off into the disposal. Umm. No. We called customer service and they shipped one to us. Problem solved. Otherwise, it would have gotten five stars!
by
- Verified Purchase
Jun 10, 2020
Very cool. Looks amazing. Works well....
Very cool. Looks amazing. Works well.
by
- Verified Purchase
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
- Verified Purchase
Jun 3, 2020
Beautiful!...
Beautiful!
by
- Verified Purchase
Apr 14, 2020
We are really pleased with this purchase and it's performance....
We are really pleased with this purchase and it's performance.
by
- Verified Purchase
Nov 13, 2019
The quality of this faucet is excellent. Worth the extra money. It installed very easy and look...
The quality of this faucet is excellent. Worth the extra money. It installed very easy and looks great. It came with a spring missing and they sent a replacement one out the same day we called. Excellent service.
by
- Verified Purchase
- Recommended
Oct 8, 2019
Faucet installation was easy and the functionality is superb. Very...
Faucet installation was easy and the functionality is superb. Very well made and comfortable to use. Disassembles for easy cleaning. Would buy again in a heartbeat. Worth every penny.
by
- Verified Purchase
Sep 13, 2019
First, let me say that I was quite upset when...
First, let me say that I was quite upset when my package arrived at my office from Home Depot. After spending well in excess of $600 for this faucet, it arrived having been shipped only in its original factory box which had come open during shipment. Fortunately, no part of the faucet had been lost, and nothing had been damaged. I really expect more care to be taken. As for the faucet, it is outstanding. I love the gentle spray and regularly use that in place of the aerator. I had the faucet installed so that the handle faces the front of the sink, and this makes it easy to turn on even with goopy hands. I replaced a similar style fixture, but this is head and shoulders above what I had before. Pricey, but well-worth it. Just please step up your game on packaging for shipment, Home Depot.
by
- Verified Purchase
2 found this review helpful
Jul 31, 2019
Could not be happier with our purchase. Worth every penny....
Could not be happier with our purchase. Worth every penny.
by
- Verified Purchase
Jul 17, 2019
Five Stars for Appearance
Just had the faucet installed so I cannot speak to its long term functionality, but it is absolutely gorgeous and very high end looking. The spray pressure is wonderful, as is the height and reach of the detachable head.
by
- Recommended
May 16, 2019
This faucet was incredibly easy to install. It looks nice. It dominates my kitchen. I've been ...
This faucet was incredibly easy to install. It looks nice. It dominates my kitchen. I've been using it for a few weeks, so far so good. The three water settings are great.
by
- Verified Purchase
- Recommended
Feb 26, 2019
Was easy to install. Looks great. Haven’t had...
Was easy to install. Looks great. Haven’t had it long enough to fully rate dependability, but working great right now.
by
- Verified Purchase
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
- Verified Purchase
Nov 20, 2018
handle for spray broke off after 3 days...
handle for spray broke off after 3 days
by
Response from Kohler Product ExpertNov 21, 2018
HomeDepotCustomer, my name is Sarah with Kohler Co. I'm sorry to hear the handle on your Tournant kitchen faucet broke off. We would love to assist you with your warranty. Could you please email our team at KohlerCustServ@kohler.com? We hope to hear from you soon! -Sarah B. KOHLER Customer Service
- Verified Purchase
Nov 17, 2018
BROKE IN 7 MONTHS
My $500 kitchen faucet broke in 7 months and Home Depot will not do anything to help! This faucet looks really cool, I loved it until it didn't work.The little black button that changes the stream of water, started to stick about 2 months ago. Then that little black button completely fell off, making it impossible to change the water settings. This is a $500 faucet, not only should it work, but it should work for for 20 years, not 5 months.Home Depot does not stand behind their defective products... they are not even willing to offer me an even exchange or store credit for this product. This is definitely not the first time I have been terribly unhappy with their customer service. BUYER BEWARE!!!
by
Response from Kohler Product ExpertNov 18, 2018
Hello JillJuice, this is Laura with Kohler Co. I am sorry your Tournant faucet is not working properly. Please contact KohlerCustServ@Kohler.com so we may replace your faucet's sprayhead; this is covered under the Lifetime Limited Warranty that your faucet has. We look forward to hearing from you and getting working again. -M. Laura K., KOHLER Customer Service
4 found this review helpful
Sep 4, 2018
Good quality ...
Good quality
by
- Verified Purchase
Aug 27, 2018
This is hands-down the best faucet we've ever owned &...
This is hands-down the best faucet we've ever owned & definitely the easiest to install. It seems like we have forever lived with forceful sprayers that pulverized berries & created puddles all around the sink...no more! This faucet looks just gorgeous in our newly upgraded kitchen, as well!
by
- Verified Purchase
May 2, 2018
The faucet looks very industrial and well built. The only complaint I have is that it is gigantic...
The faucet looks very industrial and well built. The only complaint I have is that it is gigantic. I have a very big sink in a very large modern kitchen and this thing just overwhelmed everything. Other than that it looked great. In the end it was just to big to fit in my kitchen. It had to go back.
by
- Verified Purchase
- Recommended
Apr 3, 2018
Very nice quality and easy to install, though, needed to...
Very nice quality and easy to install, though, needed to cut out a custom plywood backer to stiffen up our stainless sink. It was larger than my wife expected, which caused some stress, but everyone loves the spray pattern and options.
by
- Verified Purchase
Mar 28, 2018
Works and looks beautiful ...
Works and looks beautiful
by
- Verified Purchase
Mar 16, 2018
very nice, well made,sprayers are very strong, expensive compared to...
very nice, well made,sprayers are very strong, expensive compared to similar faucets, time will tell if it was worth the price.
by
- Verified Purchase
Mar 6, 2018
Great looking faucet - east to install and works very well.
Great looking faucet - east to install and works very well.
by
- Verified Purchase
- Recommended
Mar 6, 2018
I love it and our plumber endorsed it heartily!...
I love it and our plumber endorsed it heartily!
by
- Verified Purchase
Showing 1-30 of 115 reviews
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Price:
$833.70
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Finish Family | |||
---|---|---|---|
Stainless | Polished Chrome | Brushed Copper | Brushed Brass |
Faucet Hole Fit | |||
1 | 1 | 1 | 1 |
Sensor Activation | |||
No Sensor | No Sensor | No Sensor | No Sensor |
Features | |||
No Additional Features | Advanced Spray, Pull Out Spray Wand | No Additional Features | Gooseneck, Pre Rinse, Secure Docking |
Deckplate Included | |||
Deckplate Not Included | Deckplate Not Included | Deckplate Not Included | Deckplate Not Required |